Frequently Asked Questions

You are a Settlement Class Member if you received a prerecorded call from Crown on behalf of Altrua and: 

• Your phone number appeared in calling records obtained for this case, in which case you may have received a Notice from the Settlement Administrator.

   

• Even if you did not get a Notice, you may still be part of the Settlement Class if your phone number appears in the calling records obtained for this case. If you would like to check your phone number against the calling records, please call the Settlement Administrator at (833) 930-0158 and provide your name and cell phone number. 

   

The Settlement Class excludes: (i) Defendants, their officers and directors; (ii) all Settlement Class Members who timely and validly request exclusion from the Settlement Class; and (iii) any judges assigned to this case and their staff and immediate family. 

This Settlement Website explains the nature of the Lawsuit and claims being settled, your legal rights, and the benefits to the Settlement Class. 

The case is called Finley v. Altrua Ministries et al., Case No. 2026CH000018, and it is filed in the Circuit Court of LaSalle County, Illinois, Chancery Division (the “Lawsuit”). The person who sued is called the “Plaintiff” and the companies he sued, Altrua and Crown are known as the “Defendants” in this case. 

The Plaintiff filed a lawsuit against Defendants, individually, and on behalf of a group of people who may have similar claims. 

The Lawsuit alleged that Defendants violated a federal law called the Telephone Consumer Protection Act (“TCPA”) by placing prerecorded calls to cellular telephone numbers without prior express consent. Defendants deny all wrongdoing. The Court has not decided who is right.

By agreeing to settle, both sides avoid the cost, disruption, and distraction of further litigation. The Plaintiff/Settlement Class Representative, Defendants, and their attorneys believe the proposed Settlement is fair, reasonable, and adequate and, thus, in the best interests of Settlement Class Members. The Court did not decide in favor of the Plaintiff or Defendants. Full details about the proposed Settlement are found in the Settlement Agreement available on the Important Documents page of this Settlement Website. 

In a class action, one or more people called a “Settlement Class Representative” sue on behalf of all people who have similar claims. All these people together are the “Settlement Class” or “Settlement Class Members.”

You are a Settlement Class Member if you are an individual in the United States to whom Defendants placed a phone call (1) through the use of AIRudder, (2) to a telephone phone number (3) from December 2, 2024 through December 11, 2024.

If you are not sure whether you are included as a Settlement Class Member, or have any other questions about the Settlement, visit the Contact Us page of this Settlement Website, call toll free (833) 930-0158, or write to: Finley v. Altrua Ministries et al., c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391.

The proposed Settlement will provide the following benefits to Settlement Class Members:

Up to a $700.00 Settlement Payment. The Settlement creates a maximum fund of $1,100,000.00. Claim Settlement Payments may be reduced on a pro rata basis such that the total Approved Claims, Notice and Administrative Expenses, Fee Award and Costs, and Service Award does not exceed the Aggregate Cap of $1,100,000.00.  

All Claim Forms will be reviewed by the Settlement Administrator for completeness and plausibility. You must file a Claim Form to get money from the proposed Settlement. Claim Forms must be submitted online by October 20, 2026, or postmarked no later than October 20, 2026. You can download a Claim Form on the Important Documents page of this Settlement Website, or you can call the Settlement Administrator at (833) 930-0158 for a Claim Form.

If you stay in the Settlement Class, you will be eligible to receive benefits, but you will not be able to sue Defendants and each of their past, present, and future members, owners, direct and indirect parents, subsidiaries, managers, divisions, predecessors, successors, holding companies, and affiliated companies and corporations, and each of the past, present, and future directors, officers, managers, employees, contractors, general partners, limited partners, investors, controlling persons, owners, trustees, principals, agents, associates, administrators, insurers, reinsurers, shareholders, attorneys, accountants, advisors, consultants, assignors, assignees, representatives, fiduciaries, predecessors, successors, divisions, joint ventures, or related entities of those companies including, but not limited to, the vendors, subvendors, contractors, subcontractors, and service providers retained to make calls (or which was involved in making calls for which another of the Released Parties) for any and all claims, causes of action, suits, obligations, debts, demands, agreements, promises, liabilities, damages, losses, controversies, costs, expenses, and attorneys’ fees of any nature whatsoever, whether based on any federal law, state law, common law, territorial law, foreign law, contract, rule, regulation, any regulatory promulgation (including, but not limited to, any opinion or declaratory ruling), common law or equity, whether known or unknown, suspected or unsuspected, asserted or unasserted, foreseen or unforeseen, actual or contingent, liquidated or unliquidated, punitive or compensatory, of every nature and description whatsoever, as of the date of the signature of the Settlement Agreement, that arise out of or relate in any way to the Released Parties’ use of telephone calls, text messages, or SMS messages to contact or attempt to contact members of the Settlement Class. This release expressly includes, but is not limited to, all claims under the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq. (the “TCPA”) related to telephone calls placed as well as text and SMS messages sent by Crown Administrators, Inc. d/b/a Health Admins on behalf of Altrua Ministries d/b/a Altrua HealthShare and any corollary or state laws similar to the TCPA and Telemarketing Sales Rule (“TSR”), or enactment of any other statutory, regulatory or common law claim arising thereunder. The release of any third parties is limited to any actions taken by or on behalf of either Crown or Altrua.

The Settlement Agreement, which includes all provisions about settled claims, releases, and the Releasees, is available on the Important Documents page of this Settlement Website.

The only way to keep the right to sue is to exclude yourself (see Question 10), otherwise, you will be included in the Settlement Class, and, if the Settlement is approved, you give up the right to sue for the claims in this case.

Yes. If approved by the Court, the Settlement Class Representative will receive a Service Award Payment of up to $5,000.00, to compensate him for his services and efforts in bringing the Lawsuit. The Court will make the final decision as to the amount, if any, to be paid to the Settlement Class Representative.

If you do not want to be included in the Settlement, you must send a timely written Request for Exclusion. The Request for Exclusion must include the name of the Action, your full name, current address, personal signature, and the words “Request for Exclusion” or a comparable statement that indicates you do not wish to participate in the Settlement. 

Your written Request for Exclusion must be postmarked no later than October 5, 2026 to: Finley v. Altrua Ministries et al., c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391.

You may also get instructions on how to opt out from the Settlement Administrator by calling (833) 930-0158.

If you exclude yourself, you will not be able to receive any cash benefit from the Settlement, and you cannot object to the Settlement at the Final Approval Hearing. You will not be legally bound by anything that happens in the Lawsuit, and you will keep your right to sue the Defendants on your own for the claims that this Settlement resolves.

Requests for Exclusion may only be submitted on your own behalf. You may not submit a Request for Exclusion for another person or submit one Request for Exclusion on behalf of multiple Settlement Class Members.

No. If you do not exclude yourself from the Settlement, and the Settlement is approved by the Court, you forever give up the right to sue the Released Parties (listed in Question 8) for the claims this Settlement resolves.

If you do nothing, you will be bound by the Settlement if the Court approves it, you will not get any money from the Settlement, and you will not be able to start or proceed with a lawsuit, or be part of any other lawsuit against the Released Parties (listed in Question 8) about the Released Claims at any time.

Yes. Cassandra Miller of Strauss Borrelli PLLC and Anthony Paronich of Paronich Law, P.C. (called “Settlement Class Counsel”) represent the interests of all Settlement Class Members in this case. You will not be charged for these lawyers. If you want to be represented by your own lawyer, you may hire one at your own expense.

Settlement Class Counsel will apply to the Court for an award of attorneys’ fees and costs of up to $366,666.67 to be paid by Defendant. A copy of Settlement Class Counsel’s Motion for attorneys’ fees, costs, expenses, and Service Award Payment for the Settlement Class Representative will be posted on the Important Documents page of this Settlement Website, before the Final Approval Hearing. The Court will make the final decisions as to the amounts to be paid to Settlement Class Counsel and may award less than the amount requested by Settlement Class Counsel.

If you want to tell the Court that you do not agree with the proposed Settlement or some part of it, you must file an objection with the Court telling it why you do not think the Settlement should be approved. 

Objections must be submitted in writing and include all the following information: 

1. the name of the Action; 

2. the Settlement Class Member’s full name and current mailing address; 

3. a statement that states with specificity the grounds for the objection, as well as any documents supporting the objection;

4. the identity of any attorneys representing the objector;

5. a statement regarding whether the Settlement Class Member (or his/her attorney) intends to appear at the Final Approval Hearing; 

6. information identifying the objector as a Settlement Class Member, including proof that the objector is within the Settlement Class; and

7. the signature of the Settlement Class Member and their attorney. 

    

Your objection must be filed with the Clerk of Court and include the case name and docket number, Finley v. Altrua Ministries et al., Case No. 2026CH000018, in the Circuit Court of LaSalle County, Illinois, Chancery Division, to be received no later than October 5, 2026 at:

Attn: Clerk of the Court

Circuit Court of LaSalle County, Illinois, Chancery Division

119 West Madison St.

Ottawa, IL 61350

You must also send a copy of the written objection to the Settlement Administrator, Settlement Class Counsel, and Defendants’ Counsel postmarked or emailed no later than the Objection Deadline. 

If you do not submit your objection with all requirements, or if your objection is not received by October 5, 2026, you will be considered to have waived your right to object to the Settlement or to be heard at the Final Approval Hearing, will be forever barred from making any objection to the Settlement, and will be bound by the Settlement, including the Release, if it is approved by the Court.

Objecting is simply telling the Court that you don’t like something about the Settlement. You can object only if you stay in the Settlement Class. Excluding yourself is telling the Court that you don’t want to be part of the Settlement Class. If you exclude yourself, you have no basis to object because the Settlement no longer affects you.

The Court will hold the Final Approval Hearing on October 22, 2026, at 10:00 a.m. CDT in the Circuit Court of LaSalle County, Illinois, Chancery Division, and may also be held virtually. The hearing may be moved to a different date, time, or location without additional notice, so it is recommended that you periodically check the Home Page of this Settlement Website for updated information.

At the hearing, the Court will consider whether the proposed Settlement is fair, reasonable, adequate, and is in the best interests of Settlement Class Members, and if it should be finally approved. If there are valid objections, the Court will consider them and will listen to people who have asked to speak at the hearing if the request was made properly. The Court will also consider the award of attorneys’ fees, costs, and expenses to Settlement Class Counsel and the request for a Service Award Payment to the Settlement Class Representative.

No. You are not required to come to the Final Approval Hearing. However, you are welcome to attend the hearing at your own expense. 

If you submit an objection, you do not have to come to the hearing to talk about it. If your Objection was submitted properly and on time, the Court will consider it. You also may pay your own lawyer to attend the Final Approval Hearing, but that is not necessary. However, you must follow the requirements for making objections in Question 15, including the requirements for making appearances at the hearing.

Yes. You can speak at the Final Approval Hearing, but you must ask the Court for permission. To request permission to speak, you must file an objection according to the instructions in Question 15, including all the information required for you to make an appearance at the hearing. You cannot speak at the hearing if you exclude yourself from the Settlement.

This is only a summary of the proposed Settlement. If you want additional information about this Lawsuit, including a copy of the Settlement Agreement, the Complaint, the Court’s Preliminary Approval Order, Settlement Class Counsel’s Motion for attorneys’ fees, costs, expenses, and Service Award Payment for the Settlement Class Representative, and/or need to update your contact information, please visit the Important Documents page or Contact Us page of this Settlement Website, or call (833) 930-0158. You may also contact the Settlement Administrator at: Finley v. Altrua Ministries et al., c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391.

PLEASE DO NOT ADDRESS ANY QUESTIONS ABOUT THE SETTLEMENT OR LITIGATION TO THE CLERK OF THE COURT, THE JUDGE, DEFENDANTS, OR DEFENDANTS’ COUNSEL.